He can’t use a phone for at least six months, and I fear for the mounting debt while he’s in residential care

My son is entering residential rehab for between six and 12 months and will have no access to his mobile phone or home broadband. He has a two-year contract with Vodafone, which has refused to suspend his account during that time. He is a student who is deferring his studies for a year to work on his recovery and he has no means of paying for his contract during the time he is in rehab. Other services such as the council, the college, the Student Loans Company and his housing provider all have policies in place to support him, but Vodafone is intent on pursuing him for payments which will land him in debt.

CF, London

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Source: Business – The Guardian

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