Consumers are booking stays at two or more hotels offering fully flexible cancellation, industry says

Many UK holidaymakers are booking stays at two or more hotels with a view to cancelling all but one at the 11th hour, prompting fears among accommodation businesses of last-minute cancellation “chaos”.

Avvio, a hotel technology provider, said its data showed that UK hotel cancellation rates were running at “scarily low” levels as consumers – some of whom would ideally like to travel abroad – hedged their bets and hoarded bookings.

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Source: Business – The Guardian

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